Mitsis Royal Mare

"Έχω επισκεφθεί και άλλα ξενοδοχεία του ομίλου Μιτση.... Το συγκεκριμένο ξενοδοχείο θέλει πολύ δουλειά σε όλα!!!! Έφυγα απογοητευμένη 😞"

"Aucun."

"We like the stuff, especially Afrodity at Albatros restourat, Delfinium, pool bar, we like Afeleo, Gorgos and Cristoferus who remember what we are drinking and they always .meet us with smiles. Calipso pool bar was amazing as well. MARIA made the perfect Mohito and all other coctels. Cristian made his perfect new coctel for us , named Exiting night, please try it. Aaivan, will make our day by smiling all the time. Krasimira, at Minos bar was always frendly and helpful. Jhonabell from crrapery and waffles restourant had the best smile."

"Aucun."

"Village feel, well laid out, good size, comfortable rooms"

"Nothing"

"Food was great throughout, drinks and service very good, shout out to Maria at the pool bar and the entire staff at the main bar (fab cocktails) Grounds and gardens very nice but a bit dated/tired in places. Had a junior suite with mini pool and garden view villa for adult lads, v comfy beds, nice shower, plenty of room. Minibar restocked on request. Entertainment pretty good all week."

"Hard to book the specialist restaurants as folks pre-book them weeks/months before arriving for their stay. Would be fairer to book on arrival imo. Did manage to get 2 lunches and a dinner booked which were all very nice. Occasionally rude/dismissive staff in the buffet restaurant. Sunbeds not comfortable really for a 5* and bit of a scramble to get beds after 11am. No conditioner in bathroom. No late checkout option available. You literally have to phone reception to get minibar refilled every day."

"Giorgio’s and Maria at the Kalypso pool bar were fantastic and attended to our every need. The food served at the buffet (especially lunch and dinner) was incredible - freshly grilled prawns, mussels, paella - could not fault it. The room was spacious, bathroom amenities were plentiful and good storage. The pools were lovely with plenty of sun loungers. The pan-Asian a la carte was phenomenal as was the brunch restaurant. All inclusive drinks lasted until 2am, could get pretty much any cocktails as well as other drinks (and lots of options of iced coffees etc). It was also great to see they had milk alternatives available even at the pool bars. The restaurants seemed very well versed on allergens too which was good to see."

"Upon arrival our room had not been thoroughly cleaned - the soles of my feet were black with dirt having walked around the room for approx 5 minutes to get changed. Our minibar was also empty. I spoke to reception who fixed these things quickly but these are not issues you expect at a 5* resort. A few staff were cheerful but the vast majority clearly did not want to be there. The only snacks available outside of mealtime hours are hot dogs or the Crepe place. The food served at most of the a la cartes were sub-par, and I would even go as far as to say the food served at the main buffet restaurant was 10x better than most of the a a la cartes! It was so strange. We did not have great food at the beach restaurant (Calamari overcooked), the South American (braised beef was very chewy) or the Mediterranean (lobster overcooked). I also found it incredibly odd that there was no omelette ‘station’ at breakfast - every other 5* all inclusive I have visited has had the option of fresh omelettes cooked to order. The room only had 2 plug sockets, both were miles away from the bed. The A/C was also quite weak, and we would often wake up in the night rather warm. Our mini fridge was also never restocked - on one occasion I called reception to ask them to please restock it, they said they would, and 3 hours later they still hadn’t! Overall it wasn’t a terrible stay, and the negatives were generally only minor inconveniences, however it was a shame these appeared when you’re staying at a supposedly 5* ‘luxurious’ resort."

"a la carte restaurants excellent. buffet ok. pool great."

"could do with more evening entertainment, and more 24/7 snacks, cocktails etc. disappointed with the spa. expensive and not very welcoming"

"excellent sports facilities, for those who don't just want to sit on the beach all day. The food is so good (and all inclusive) that you will need to do some exercise during your stay. Tennis courts, squash courts, gym, organised pilates/yoga/circuit sessions. Air conditioned gym was nice and big. Staff very helpful and friendly"

"Some of the gym equipment was dated, and had to pay 12 euro for squash and 15 euro for tennis, which perhaps should be included in the all-inclusive price."

"What a Beautiful complex so clean and tidy Food was wonderful all the time And the staff were exceptional especially Maria in the main restaurant"

"Too many cats in the main restaurant and bars and pool areas"

"it was very silent and chill and the wifi was good for us to work"

"you can only book the alacarte restaurants once per week and they were always fully booked... the internal swimming pool and the outside jacuzzi could be warm"

"The resort is quite big, but that's all from positive things. you have to walk a lot up and down hill. Sundays is very difficult to get - you have to wake up very early to get it. noone is overlooking for people who left their towels and left the beach. and the luck of sunbeds is around beach area and all pools. Staff is very slow: on breakfast, you can wait a lot to get cutlery and coffee. often ask twice if you need water. you cann't get a water bottle anywhere there - only by glass. during two nights we had 4 cocktails only. two tasted like soap - we couldn't drink it at all. And btw there was NO space in the bar in the evening so we had to sit next to the bar and still had to wait for a waitress (who was very slow bc too many ppl she had to serve)."

"Food is horrible. they are using not very quality products to prepare even greek salan (green tomatos in Greece! - shame on you!!!). we ordered room service and they bought raw salmon and uncooked french fries (had to pay 10 EUR to room service). The cleanness wasn't great: my partner got a pillow that smelled smoke."